When connected, the Cast icon will turn blue, letting you know you're connected.Select the Chromecast device you'd like to cast to (if more than one).Tap the Cast icon on the homepage or the video player.Open the Viki app and log in to your Viki account, do make sure it is the correct account with a Viki Pass subscription linked.
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Make sure the iOS mobile or tablet you are using to cast is on the same 2.4GHZ or 5GHz Wi-Fi network as your Chromecast or TV with Chromecast built-in.Using Google Chromecast with the iOS Viki app Log back into your Viki account and try casting again.Also, do note that they are either on the same 2.4GHz or 5GHz Wi-Fi network. Make sure Chromecast is connected to the same Wi-Fi network as your computer.Turn off your internet router, wait 30 seconds, and turn it back on.If you're using the Google Home app to control your Chromecast, please Reboot your Google Home.Finally, close the browser and restart it again.Next, clean the cache and cookies on your browser.I'm not able to see the Chromecast icon despite being a subscriberĮnsure you are logged in to the correct Viki account linked to a Viki Pass subscription.įollow the steps below to troubleshoot your Chromecast on the web: For example, to stop casting, click on the Cast icon, and select 'Stop'. You can control the video from the bottom of the screen.The casting to your TV device will begin, and your web player should look something like this: Click on the desired device to cast to (if more than one is found).A pop-up should appear with TV device options to cast to.Click on the cast icon which is located under the video player, next to the volume icon.Go to and log in to your Viki account, do make sure it is the correct account with a Viki Pass subscription linked.Make sure your Chromecast is connected to the same wireless network (including the same 2.4GHz or 5GHz network) as your computer.
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